mHelpDesk 2.44.0

mHelpDesk 2.44.0

mHelpdesk, LLC  ❘ Freeware
Android iOS
out of 188 votes
Latest Version
2.44.0
Safe to install

Streamline Your Business Operations with mHelpDesk

Minh Ong

mHelpDesk offers an all-in-one solution for service professionals, simplifying billing, scheduling, and communication to enhance productivity.
2025 Editor's Rating
VERY GOOD User Rating

mHelpDesk provides comprehensive field service management solutions that simplify running your business, whether you're in the office or on the job. With seamless scheduling, estimates and invoices, and effective customer and staff communication, mHelpDesk offers all the tools you need to enhance organization and win more jobs. Our app features an innovative offline capability, allowing your team to work even in areas without WiFi or cell signal, ensuring that tasks are completed no matter the circumstances.

Work Online or Offline: Our app's offline feature enables your team to continue working even when there isn't a WiFi or cell signal. The app automatically syncs all data as soon as a connection is available.

Simplified Scheduling: Effortlessly manage your own schedule or your team's schedule directly within the app. Additionally, you can sync our mHelpDesk schedule with Google Calendar for enhanced efficiency.

Professional Estimates, Onsite: Create and send professional-looking estimates on the go using customizable templates. With just a few clicks, you can convert these estimates into invoices once the work is completed.

Invoices That Get Paid Faster: View or email professional-looking invoices directly from your phone, allowing you to accept payment immediately.

Customer Support, Made Easy: Keep all lead, customer, and job details within the app for easy access by your team. Our automated email and SMS alerts ensure that both team members and customers stay updated on job status.

Connecting Field and Office: With our robust app, communication between field technicians and the office is seamless. Data is automatically updated, ensuring everyone is on the same page. mHelpDesk saves you time and energy by connecting field and office staff so that they can focus on delivering high-quality work and exceptional customer service.

Over 12,000 customers rely on mHelpDesk to efficiently manage their business.

Here's what our customers have to say:

  • "We now convert more leads into paying jobs. The professional quotes included are so much better than our old carbon copies." - Nancy S. (Owner @ Vantage Landscaping)
  • "We have been using mHelpDesk for 2 years and it has significantly helped my company become more organized. We've now implemented the software across the entire company, from sales to engineers, and it continues to improve our efficiency." - Lisa T. (Owner @ Appliance Rescue)
  • "With mHelpDesk, I enter the work once and I'm done. Even better, I can have clients pay me on the spot." - Derek K. (Director @ Kite Refrigeration)

Key Features:

  • Web and mobile access
  • Offline/online sync
  • Scheduling
  • Lead management
  • Job management
  • Email/SMS automation
  • Estimates
  • Invoices
  • Inventory
  • QuickBooks integration

mHelpDesk Has Happy Customers Across Many Industries:

  • HVAC
  • General contractors
  • Electricians
  • Plumbers
  • Handymen
  • Exterminators
  • Locksmiths
  • Roofers
  • Installers
  • Repairmen
  • AND MORE!

Getting Started:

If you're already an mHelpDesk customer, simply download the app for free and sign in with your account credentials.

About Us:

For over 10 years, mHelpDesk has been developing field service management solutions catered specifically to businesses in this industry. Our mission is to simplify and streamline manual office tasks, allowing our customers to dedicate more time to their customers and craft.

Disclaimer:

Continued use of GPS running in the background can decrease battery life. mHelpDesk uses your phone's GPS function.

Overview

mHelpDesk is a Freeware software in the category Business developed by mHelpdesk, LLC.

The latest version of mHelpDesk is 2.44.0, released on 07/05/2024. It was initially added to our database on 12/17/2023.

mHelpDesk runs on the following operating systems: Android/iOS.

Users of mHelpDesk gave it a rating of 4 out of 5 stars.

Pros

  • User-friendly interface that simplifies job management
  • Comprehensive features for invoicing, scheduling, and tracking jobs
  • Mobile app available for on-the-go management
  • Strong customer support with responsive service teams
  • Integrates well with other tools like QuickBooks and Google Calendar

Cons

  • Pricing may be considered high for small businesses
  • Some users report occasional bugs and issues with the mobile app
  • Limited customization options for reports and dashboards
  • Learning curve for new users due to extensive features
  • Some features may be underdeveloped compared to competitors

Minh Ong

Minh Ong

I'm Minh, a software engineer and author with a passion for exploring and writing about the latest in software and technology. With my experience in software development and a specialization in software updates and content creation, I bring a deep understanding of the tech landscape to my reviews and articles. My focus is on providing you with comprehensive insights into general software topics and the latest industry news.

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